Responsible Gaming
at khbd
khbd is committed to providing a safe, fair, and controlled betting environment for all players in Bangladesh. We offer a full suite of responsible gaming tools designed to keep you in control of your play at all times.
Gaming Should Be Fun, Not a Burden
At khbd, we believe that online betting and gaming should be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. We have built our platform around the principle that player wellbeing comes before revenue, and we take that commitment seriously at every level of our operation.
Bangladesh has a growing community of online gaming enthusiasts, and khbd serves that community with a duty of care. Whether you are placing a wager on a Bangladesh Tigers cricket match during the BPL season or spinning the reels in our slots section, the experience should remain within your personal limits — financial, emotional, and time-based.
This page explains the responsible gaming tools and policies available to all registered khbd players. We encourage every player to read this page in full and make active use of the tools available to them. If at any point gambling stops feeling like entertainment and starts feeling like a problem, please reach out to our support team immediately at [email protected].
Six Pillars of Responsible Gaming at khbd
Every responsible gaming measure at khbd is grounded in one of these six principles. Together, they form a comprehensive safety framework for every player on the platform.
Age Verification
Every new khbd account must pass a mandatory age check. Players must confirm they are 21 or older, and KYC document verification is required before withdrawals are processed. We do not allow minors to access the platform under any circumstances.
Deposit Limits
Players can set daily, weekly, or monthly deposit limits on their khbd account. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period. This gives you direct, enforceable control over how much you spend.
Time-Out Periods
If you feel you need a short break from gambling, khbd's time-out feature allows you to suspend your account for a defined period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place any bets. The time-out cannot be cancelled early.
Self-Exclusion
For players who need a longer-term break, khbd offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from khbd. Contact support to activate.
Reality Checks
khbd can send periodic session reminders that inform you how long you have been playing and how much you have wagered in the current session. These reality checks help maintain awareness of your activity and encourage mindful play.
Support Access
Our responsible gaming support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays. If you are concerned about your own gambling or that of someone close to you, contact us directly at [email protected] for immediate, confidential assistance.
Your Responsible Gaming Toolkit
These tools are built into the khbd platform and available to every registered player. Use them proactively — you do not need to be experiencing a problem to benefit from setting sensible limits.
Daily Deposit Limit
Cap your daily deposits at a figure that fits your personal budget. Limits can be set in BDT increments and apply to all payment methods including bKash, Nagad, and Rocket.
Weekly Deposit Limit
Set a cap on total deposits across a rolling 7-day window. If you reach your weekly limit, deposits are blocked until the limit resets, regardless of your daily remaining allowance.
Monthly Deposit Limit
For players who plan their gambling budgets on a monthly basis, a monthly cap provides the broadest level of financial control. Once reached, no further deposits can be made until the next calendar month.
Session Time Limit
Set a maximum duration for each gaming session. When the limit is reached, you will be automatically logged out. This is particularly useful for players who lose track of time during extended play.
Reality Check Alerts
Receive an on-screen notification at regular intervals (every 30, 60, or 120 minutes) reminding you of your session length and cumulative wager amount. A simple but effective awareness tool.
Time-Out (24h – 6 weeks)
Take a voluntary short-term break from the platform. During the time-out period your account is inaccessible, no deposits can be made, and all marketing communications are paused. The period cannot be shortened once set.
Self-Exclusion (6m – Permanent)
Request a formal self-exclusion via [email protected]. Options include 6-month, 12-month, and permanent exclusion. During exclusion, your account is suspended and cannot be reactivated until the exclusion period has expired and a formal review is completed.
Activity History
Access a full log of your deposit, withdrawal, and betting history directly from your account dashboard. Reviewing your activity regularly is one of the simplest responsible gaming habits you can develop.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, background, or experience level. It develops gradually and can be difficult to recognise in yourself. The following signs may indicate that gambling is becoming harmful. If you identify with three or more of these, we strongly encourage you to use our responsible gaming tools or contact our support team.
Warning Signs to Watch For
- Spending more money on gambling than you can afford to lose
- Borrowing money from family, friends, or financial services to fund gambling
- Feeling irritable, anxious, or restless when not gambling
- Chasing losses — placing larger bets to try to recover money you have lost
- Neglecting work, family, or social responsibilities because of gambling
- Gambling to escape stress, anxiety, depression, or personal problems
- Hiding the extent of your gambling from people close to you
- Feeling unable to stop or reduce gambling despite wanting to
- Using rent, utility, or grocery money to fund gambling sessions
Healthy Gambling Habits
- Set a fixed gambling budget and never exceed it
- Treat gambling as entertainment, not as a source of income
- Take regular breaks and use session time limits
- Never gamble while under the influence of alcohol or medication
- Accept that losses are a normal part of gambling — never chase them
- Keep gambling balanced with other hobbies and activities
- Be honest with yourself and others about how much you gamble
- Review your betting history regularly in your account dashboard
Quick Self-Assessment
Consider each of the following questions honestly. If you answer "yes" to two or more, it may be time to use one of our responsible gaming tools or speak to our support team.
This self-assessment is for informational purposes only and is not a clinical diagnostic tool. If you have concerns about your gambling, please contact our support team at [email protected] for confidential guidance.
How to Activate Responsible Gaming Tools
Activating any responsible gaming tool at khbd is straightforward. Follow the steps below depending on the tool you need.
Log in to Your Account
Access the khbd platform using your registered credentials. Responsible gaming tools are only accessible to verified account holders.
Navigate to Account Settings
Find the Responsible Gaming section within your account settings panel. Deposit limits, session limits, and time-out tools are all located here.
Set Your Preferred Limit
Choose the tool you want to activate — deposit limit, session time, or time-out period — and configure it to your preference. Changes take effect immediately.
Receive Confirmation
Once a limit or tool is activated, you will receive an on-screen confirmation and an email notification to your registered address. Keep this for your records.
Request Self-Exclusion via Support
For self-exclusion requests, contact our team directly at [email protected] with the subject line "Self-Exclusion Request". Include your username and desired exclusion period. We will process your request within 24 hours.
Review and Adjust Anytime
You may review your active limits at any time from your account settings. Reductions to deposit limits take effect immediately. Increases are subject to a 72-hour cooling-off period before they become active.
You Are Not Alone — Support Is Available
If gambling is causing you or someone you know distress, financial hardship, or relationship difficulties, please reach out. Help is available — and asking for it is the right thing to do.
khbd Support Team
Our dedicated responsible gaming support team is available around the clock — 24 hours a day, every day of the year, including Eid and Bangladesh public holidays. Conversations are treated with complete confidentiality.
To request a responsible gaming tool, discuss a concern, or initiate a self-exclusion, contact us using the subject line "Responsible Gaming" for priority handling.
[email protected]Response time: within 2 hours for urgent responsible gaming requests (BST, UTC+6).
Talk to Someone You Trust
One of the most effective steps you can take is to talk honestly about your gambling with a family member, close friend, or trusted colleague. People who acknowledge a gambling problem and seek social support tend to recover more effectively than those who face it alone.
If you live in Dhaka, Chittagong, Sylhet, or another major Bangladeshi city, local community and religious organisations can also provide non-judgmental support and guidance. Your local mosque, church, or community centre may be able to connect you with counselling resources.
Managing Your Account
You remain in full control of your khbd account at all times. You can request any of the following directly through our support team or account settings panel:
- Reduce or freeze your deposit limit
- Set a session time-out
- Request a formal self-exclusion
- Withdraw your remaining account balance
- Permanently close your account
- Opt out of all marketing communications
Parental Controls & Underage Access Prevention
khbd enforces a strict minimum age of 21 years for all players. Our registration process includes mandatory age declarations and our KYC verification requires valid government-issued identification before any financial transactions are processed. However, we also recognise that parents and guardians play a critical role in preventing underage individuals from accessing online gambling content.
If you share a device or household with anyone under the age of 21, we strongly recommend installing parental control software to restrict access to gambling websites. Several reliable filtering tools are available that can block access to gambling domains at the network or device level. These tools are particularly valuable in households where young people have unsupervised internet access.
If you suspect that a minor has accessed the khbd platform — whether using your account or by registering independently — please contact our support team immediately at [email protected]. We will investigate and take all necessary action, including account suspension and fund reversal where appropriate.
Recommended Parental Control Measures
- Use device-level parental control features (available on Android, iOS, Windows, and macOS) to block gambling-related content categories.
- Set up a separate restricted user profile for younger household members on shared computers or tablets.
- Do not share your khbd account credentials with anyone, including family members.
- Enable two-factor authentication on your khbd account to prevent unauthorised access.
- Log out of your account completely after each session rather than remaining logged in on shared devices.
- Have open, age-appropriate conversations with young people in your household about the risks of gambling.
Enjoy khbd — Within Your Limits
Responsible gaming and great entertainment go hand in hand. Explore cricket betting, slots, fishing games, and live casino at khbd — all with SSL security and fast BDT payments via bKash and Nagad.
Gambling involves financial risk. For adults aged 21 and above only. If gambling is becoming a problem, contact us at [email protected].